According to McKinsey, 89% of companies worldwide are already using AI, but only 37% are seeing tangible financial returns, and …
When efficiency beats growth: How Russian retail is changing
Russian retail is gradually moving away from a growth strategy built on the constant opening of new stores. Grocery chains …
How IT companies can build an effective Customer Success system
The concept of Customer Success (CS) is based on a single system that helps to understand how customers use the …
For the first time, the Russian carbon market has clear rules of the game
For many years, the Russian market for carbon units existed in a strange state: climate projects were launched, carbon units …
Company implements neural network but costs go up: Why automation doesn’t always pay off
An AI service subscription rarely exceeds 10–15% of the real cost of a project. The rest is data, integration, oversight, …
Additive technologies as a new norm: what will happen to the market in 5 years
The 3D printing market is undergoing a fundamental transformation. The era of enthusiasts tuning equipment in garages is a thing …
Is the client still right? How Russian companies are rethinking customer service
The stereotype has dominated the business landscape for decades: to keep the customer happy, staff smiling broadly and apologising on …
Phishing in corporate mail: how small and medium-sized businesses do not become a victim
Phishing attacks on corporate mail are one of the easiest and most destructive ways to hack small and medium-sized businesses. …
Employees use neural networks without the knowledge of the manager: what risks the business does not notice
Increasingly, a situation arises when employees use neural networks more actively than the business owner. While he is eyeing the …
SpaceX, AI companies and crypto assets: how to value in the new economy
In early August, SpaceX shares sank noticeably, investors were frightened by the growth in AI spending. It would seem an …