Expert opinions, INVESTMENT CLIMATE

Everything that works is simple: an overview of the seven main processes when working with teams

Hiring, onboarding, task management, training, mentoring, knowledge sharing, and payouts are the foundations upon which successful team dynamics are built. Each of these processes contributes to creating a productive and motivated work environment, contributing not only to the professional development of employees, but also to the growth of the organization as a whole. Optimizing these processes helps teams achieve outstanding results and overcome the challenges of modern realities.

Hiring

Hiring in the context of working with teams is a targeted process of attracting, selecting and accepting employees, which forms a team. It includes not only an assessment of candidates’ professional skills, but also their compatibility with the company’s corporate culture and values. Important aspects are transparency, involvement of team members in selection, as well as analysis of past hires for future strategy. Let’s look at the aspects that will help top managers to use the process for good.

How to make the hiring process effective?

When hiring, you need to take into account three aspects: speed, quality of candidates and response rate. Let’s consider each of them:

  • Speed. Answer the question, what is the average duration of the recruitment process from the placement of a vacancy to the release of a new employee to work. I recommend fixing the deadline at each stage, including the selection of resumes, interviews and decisions.
  • Quality of candidates. Quality metrics can be measured by measures such as retention rates for new hires after 6-12 months, as well as performance in the initial stages of work.
  • Response rate. Study the average conversion of candidates at different stages (number of applications, invitations to interviews, job offers).

How to check the satisfaction of the team?

Once recruitment is complete, surveys can be conducted among candidates (successful and unsuccessful ones) about how satisfied they were with the process. At the same time, do not forget about recruiters: how do they assess the quality of incoming resumes? Do they feel supported by the team and sponsors? Remember that quick and objective feedback to candidates improves their experience and impressions of the company.

In addition, it is important to include 1to1 meetings as part of the evaluation. They allow a deeper understanding of candidates’ individual feelings and explore aspects that may not be affected in polls. During such meetings, recruiters are usually interested in what candidates liked in the process, how they rated the effectiveness of interviews and what information they would like to receive in advance.

How to make the process understandable and transparent for the team?

Having clearly described hiring milestones never hurts. I advise you to create a page with an FAQ for candidates in advance, this will speed up the process.

Also establish response protocols to keep candidates informed at each stage. Ensure that professionals have access to information about corporate culture.

How to integrate the process into the corporate culture?

When hiring, pay attention not only to professional skills, but also to the candidate’s compliance with corporate values. This can be assessed through interviews not only with HR, but also with the team.

Onboarding

Onboarding is the process of integrating new employees into a team, which starts from the moment they are hired and continues until they fully master roles and tasks. It includes exposure to corporate culture, educational materials, mentoring, and regular feedback. Successful onboarding contributes to faster adaptation of employees, increases their involvement and reduces turnover.

How to make the onboarding process effective?

There are two important criteria here.

  • Adaptation speed. Determine how long it takes a new employee to achieve full productivity. To do this, use quantitative indicators;
  • Success metrics. Use metrics: the level of employee retention 6-12 months after onboarding and the degree of achievement of goals in the first months of work.

How to check the satisfaction of the team?

Several effective methods can be used. First, novice surveys are a great way to get feedback on the onboarding process. New employees can share their impressions of support from colleagues and general experience of adaptation.

Secondly, it is important to collect opinions from mentors who accompany newcomers – their feedback will help identify the weaknesses of the onboarding program and make the necessary adjustments.

Secondly, it is important to collect opinions from mentors who accompany newcomers – their feedback will help identify the weaknesses of the onboarding program and make the necessary adjustments.

Thirdly, regular discussions at team meetings create a space for open exchange of impressions, which allows employees to share their thoughts.

How to make the process understandable and transparent for the team?

Create structured materials to help beginners and mentors better navigate team building processes. Make this information open to everyone so that you can return to it at any time. The corporate knowledge base is a great plan.

How to integrate the process into the corporate culture?

I advise you to include in the onboarding elements that reflect the values ​ ​ and mission of the company. It can be familiarization with traditions, rules and expectations through informal events, etc. It is important to use a systematic approach so that beginners do not want to escape from the company after a few months.

Task-management

Task management is the process of planning, organizing and monitoring the implementation of tasks in a team, which is aimed at optimizing the workflow and achieving the set goals. It includes prioritizing tasks, assigning responsibilities to participants, setting deadlines and monitoring progress. Effective task management also implies the use of various methodologies such as agile or kanban, which contribute to the transparency of the progress of work. This process helps improve team productivity, improve communication, and minimize the risks of overdue deadlines and conflicts.

How to make the task management process effective?

Evaluate the following criteria:

  • Task completion speed. Measure the average time it takes to complete tasks and compare this to the set deadlines.
  • Percentage of tasks completed. Determine what percentage of tasks are completed on time. This can help to understand where problems arise and why.
  • Performance evaluation. Use tools to track tasks at the team and individual level to understand how well the workload is distributed.

How to check the satisfaction of the team?

Conduct regular surveys among employees on how satisfied they are with the task management processes. Enjoy the convenience of the tools you use and the resources you need.

After completing major projects or tasks, collect feedback to identify positive and negative aspects of the work. Regular retrospectives, where teams can discuss difficulties, rally and help move forward.

How to make the process understandable and transparent for the team?

All tasks must have a clear description, goals, deadlines and those responsible. This helps avoid misunderstanding and confusion. This is where standard team management methodologies come in.

Use visual tools (such as kanban boards) that make the process visible to all team members.

How to integrate the process into the corporate culture?

Ensure the objectives are aligned with the company’s goals and values. This will help teams better understand how their work contributes to the overall mission. Also, create tasks that require collaborative effort rather than one-on-one execution (where possible, of course, so that goal consistency does not collapse).

And of course, do not forget to include elements of corporate culture in the process of completing tasks – celebrate the completion of large projects or share success with each other.

Training

Training is the process of transferring knowledge, skills and competencies to employees, aimed at their professional growth and development. It includes various formats: trainings, seminars, master classes and online courses, as well as elements of self-training and mentoring. Effective training is focused on the needs of both employees and the organization itself. Important aspects are the assessment of training results, feedback and adaptation of courses based on the analysis of their effectiveness.

How to make the learning process effective?

Pay attention to:

  • Success indicators. Determine how to measure the success of training programs. These can be tests or assessments before and after training, as well as performance metrics at work after completing the course.
  • Material uptake rate. Learn how long it takes employees to learn new skills or knowledge. See how many employees have successfully completed trainings and received certificates.
  • Long-term changes. Analyze how training affects employee productivity and retention in the long term.

How to check the satisfaction of the team?

Conduct employee surveys on the quality of training programs and their relevance. Collect opinions on what they like and what could be improved.

Be sure to ask participants how they will apply the knowledge they have gained in practice and whether they received support after the training.

How to make the process understandable and transparent for the team?

I recommend creating a clear training plan with a clear description of the goals, topics, and expected results. It is important that employees have access to materials for self-study at any time. This can be a library of online courses, a knowledge base, etc.

How to integrate the process into the corporate culture?

Training should reflect corporate values ​​and goals. For example, if the company focuses on innovation, training should contain elements aimed at creativity and adaptation to change.

Give employees the opportunity to learn together to strengthen relationships within the team. To do this, create a reward system for learning teams (gamification elements will help here), which implement the acquired knowledge in their work to emphasize the importance of learning in the company culture.

Mentoring

Mentoring in the context of working with teams is a process of systematic support for employees, which contributes to their professional growth and increases work efficiency. The mentor is a link between team members, helping them develop skills, share experiences and solve emerging difficulties. The key aspects of mentoring are openness, accessibility and active involvement of the team in the process. Let’s consider how to make mentoring more effective.

How to make the mentoring process effective?

There are three aspects to successful mentoring: the availability of mentors, the quality of feedback, and the team’s engagement:

  • The availability of mentors. It is important that employees know that they can contact their mentor at any time. Set up regular meetings or open hours for communication to create an atmosphere of trust and accessibility.
  • The quality of feedback. Regular feedback is the key to effective mentoring. The “praise + constructive criticism” methodology will help employees understand what they are doing right and where they can improve. Evaluating progress based on specific indicators will help them better perceive the information.
  • Team engagement. Create a space for employees to share experiences and knowledge. This can be done through workshops, group discussions, or internal seminars that will strengthen team spirit and help develop skills.

How to check the satisfaction of the team?

After integrating mentoring, it is important to conduct surveys among employees about how satisfied they are with the support they receive. Questions can relate to the availability of mentors, the quality of feedback, and the overall level of interaction in the team. Don’t forget to collect feedback from your curators: they should feel that their efforts are appreciated and receive feedback on their work.

How to make the process clear and transparent for the team?

Creating a clear mentoring structure will help everyone understand his or her roles and tasks. Develop a manual describing the main stages of mentoring, including the tasks of mentors and expectations from the team. It is also advisable to organize sessions for sharing experiences, where mentors can talk about their working methods and successes.

How to integrate mentoring into the corporate culture?

When introducing mentoring, pay attention to the compliance of mentoring approaches with corporate values. Support a culture of openness and mutual assistance so that each employee feels that their opinion matters. This can be achieved through joint projects, participation in which will strengthen the bonds within the team and increase the level of trust.

Knowledge sharing

Knowledge sharing is the process of exchanging information, skills and experience between employees, which contributes to the growth and development of the team as a whole. It allows not only to improve productivity, but also to increase the level of employee engagement, creating a culture of cooperation and mutual support. The key aspects of knowledge sharing are openness, availability of information and active participation of the team in the process.

How to make the knowledge sharing process effective?

The criteria are as follows:

  • Availability of resources. Make sure that employees have access to the necessary materials and tools for knowledge sharing (some kind of collaboration platform, like Miro).
  • Quality of sharing. Create opportunities for structured knowledge sharing. These can be regular meetings, workshops or training sessions in which colleagues share their experiences and best practices.

How to check the satisfaction of the team?

After implementing knowledge sharing initiatives, it is important to survey employees regularly about their satisfaction with the information sharing process. Assess how useful they find the knowledge they receive and what topics or formats they are interested in. Also collect feedback from initiative leaders – how they assess the effectiveness of knowledge sharing in the team.

How to make the process clear and transparent for the team?

Creating a clear knowledge sharing structure will help all team members understand their roles and expectations. Develop a roadmap of the process, including key stages, responsible persons and participation formats. It is also important to train employees on how to share knowledge so that they feel confident in their communication skills.

How to integrate knowledge sharing into corporate culture?

When implementing knowledge sharing, pay attention to the process’s compliance with corporate values. Foster a culture of openness and collaboration where everyone can share their experiences without fear of being judged. Create a safe space for sharing ideas, such as regular “quiet” sessions or informal meetings where employees can freely discuss topics of interest to them. This will help develop a sense of community and increase trust within the team.

Payouts

Payouts are the process of distributing funds among employees in the form of salaries, bonuses and other types of remuneration aimed at motivating, retaining and recognizing the contribution of team members to the success of the company. It includes the calculation of the base salary, additional allowances, premiums and deductions, as well as compliance with legal regulations and corporate standards. Effective payouts are based on transparent criteria – productivity, achievements and market rates. It is important that the process is regularly reviewed and adapted to changing market conditions and the internal structure of the company, which, in turn, helps build trust and strengthens corporate culture.

How to make the payout process effective?

The criteria are as follows:

  • Payout speed. Determine the average time required to process and transfer salaries. Study possible delays and the reasons for their occurrence.
  • Accuracy of accruals. Analyze how many errors occur in the payroll process and what measures can be taken (do not forget about regular audits).
  • Calculation process. Make sure that the algorithm for calculating salaries and other payments is simple and understandable for all participants in the process.

How to check the satisfaction of the team?

Conduct regular surveys on how satisfied employees are with their salary level and the process of its calculation. It happens that employees do not quite understand how payments are formed and whether they can claim bonuses and allowances.

How to make the process clear and transparent for the team?

Each employee should understand how their salary is formed, including the base rate, bonuses, allowances and deductions, this is almost the most important thing in the company. Therefore, make sure that employees have access to detailed calculations that explain the amounts in their statements, including taxes and other deductions.

Provide clear information on how often and by what criteria salaries and possible increases are reviewed.

How to integrate the process into the corporate culture?

Make sure that the payment system reflects the company’s values. For example, the use of a bonus system can encourage team achievements.

Encouragement is necessary, even if a particular employee is not quite coping. Create mechanisms to reward special achievements (for example, annual bonuses) – this will not just increase motivation, but also strengthen the corporate culture.

Effective work with teams requires not just clear processes, but also an attentive attitude to each participant. By implementing the approaches described, you lay the foundation for the success of your team and ensure its sustainable growth. In the end, well-organized processes allow you to reveal the potential of each employee, turning the team into a well-coordinated and energetic unit capable of coping with any challenges.

By Yulia Bataltseva, Marketing Director at EasуStaff

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